be1111 Privacy Policy —
Your Data, Our Responsibility

be1111 (referred to in this document as "we", "our", or "platform") operates a trusted online gaming service for users in Bangladesh. This privacy policy is a detailed description of how we process your personal information when you use the be1111.cam website.

By creating or using an account on our platform, you consent to the terms described in this privacy policy. If you do not agree with any part of this policy, you are requested to refrain from using our services.

This policy applies to all be1111 services — including cricket betting, live casino, slot games, and any promotional activities. It is a complementary document to our Terms and Conditions.

To provide services on the be1111 platform, we collect the following types of information:

2.1 Information You Provide Directly

Information you provide directly during account registration and identity verification:

• Full name and date of birth
• Email address and mobile number
• National ID card or passport number (for KYC verification)
• Financial information — bKash, Nagad, Rocket, or bank account details
• Residential address
• Login credentials (encrypted password)

2.2 Automatically Collected Information

The following information is collected automatically while using the platform:

• IP address and device information
• Browser type and operating system
• Website usage logs and session information
• Gaming activity history — records of bets, wins, and losses
• Complete transaction history
• Information collected through cookies and similar tracking technologies

2.3 Information Received from Third Parties

For the purposes of identity verification, fraud prevention, and payment processing, we may receive certain information from approved third-party service providers. This information is always processed within the framework of applicable law.

be1111 uses collected information only for the following lawful purposes:

• Account management: Creating, verifying, and keeping your account secure.
• Service delivery: Running cricket betting, live casino, and slot games properly.
• Financial transactions: Processing deposits and withdrawals and ensuring transaction security.
• KYC verification: Confirming user identity and preventing fraud.
• Customer support: Providing assistance through 24/7 live chat and resolving issues.
• Responsible gaming: Detecting unusual gaming behaviour and arranging support where needed.
• Legal obligations: Complying with applicable laws, regulatory rules, and court orders.
• Security and technical improvement: Maintaining the platform's technical performance and strengthening cybersecurity.
• Marketing and promotions: Sending relevant offers and promotional messages subject to your consent.

be1111 does not sell, rent, or exchange your personal information to third parties. However, information may be shared in the following limited circumstances:

4.1 Service Provider Partners

The minimum necessary information is shared with approved third-party service providers for payment processing (bKash, Nagad, Rocket, and bank transfers), identity verification, and technical infrastructure management. These partners are contractually bound to comply with be1111's strict privacy standards.

4.2 Legal Obligations

We may be required to disclose certain information to comply with court orders, lawful requests from government authorities, or applicable law. In such cases, we will endeavour to notify you in advance unless prohibited by law.

4.3 Business Transfers

In the event of a business merger, acquisition, or asset sale, your information may be transferred. You will be informed in advance in such circumstances, and the new entity will also be bound to comply with this privacy policy.

4.4 Fraud Prevention

Information may be shared with relevant security agencies for the purpose of preventing money laundering, fraud, or other unlawful activities.

The be1111 website uses cookies and similar tracking technologies to improve your browsing experience and ensure the platform functions properly.

5.1 Types of Cookies

• Essential cookies: Essential for maintaining login sessions and basic site functionality — these cannot be disabled.
• Functional cookies: Remember your language preferences, game settings, and other personalised experiences.
• Analytics cookies: Collect anonymous statistics to understand which parts of the site are used most.
• Security cookies: Used to prevent fraud and unauthorised access.

5.2 Cookie Controls

You can control or reject most cookies by changing your browser settings. However, disabling essential cookies may affect some basic site functionality. Contact the support team for more details on managing cookies.

be1111 applies industry-standard technical and organisational measures to protect your personal and financial information:

• SSL/TLS encryption: All data transmitted between the website and servers is protected with 256-bit SSL encryption.
• Encrypted storage: Sensitive information is stored in encrypted databases and passwords are never stored in plain text.
• Two-factor authentication: The option to add an extra layer of security to your account is provided.
• Access controls: Only authorised personnel can access user data for specific operational purposes.
• Regular security reviews: Regular cybersecurity assessments are conducted by third-party security experts.
• Firewall and DDoS protection: Server infrastructure is protected by advanced firewalls and attack-prevention systems.
• Data breach response plan: In the event of a security incident, there are procedures in place to respond promptly and notify affected users.

be1111 retains your personal information only for as long as it is necessary to fulfil the purpose for which it was collected, or as required to comply with applicable law.

• Active accounts: All information is retained for as long as the account remains active.
• Closed accounts: Financial transaction records and KYC information are retained for a set period after account closure as required by legal obligations.
• Cookie data: Retained from session up to a maximum of 1 year, depending on the type of cookie.
• Log files: Server logs are generally retained for 90 days.

Once the set retention period expires, information is securely deleted or anonymised so that no individual can be identified from it.

You have the following rights with respect to be1111 regarding your personal information:

8.1 Right to Access

You may request at any time to know what information we have collected about you, how it is being used, and with whom it has been shared.

8.2 Right to Rectification

If there is any incorrect or incomplete information in your account, contact our support team to have it corrected.

8.3 Right to Erasure

In certain circumstances you may request that your information be deleted. However, it may not be possible to delete information that is retained to fulfil legal obligations.

8.4 Right to Restrict Processing

In certain circumstances you may request that the processing of your information be restricted, particularly where there is a dispute about the accuracy of the information.

8.5 Opt Out of Marketing

Contact our support team at any time to stop receiving promotional emails or messages. Service-related communications will continue.

be1111 strictly prohibits providing services to anyone under the age of 21. We do not knowingly collect or process personal information from any minor.

An age verification process is carried out at the time of registration, and proof of age is mandatory for KYC verification. If it comes to our attention that a minor has been registered by mistake, their account will be immediately closed and the collected information will be deleted.

If a parent or guardian suspects that their minor child has created an account on be1111, please contact our support team immediately.

be1111 may update this privacy policy from time to time. Reasons for changes may include:

• Changes in law or regulatory requirements
• Launching new products or services
• Alignment with best privacy practices
• Improvements based on user feedback

For significant changes, we will publish a notice on the website and, where applicable, notify you by email. Continuing to use the platform after the updated policy is published will indicate that you have accepted the new policy.

The "Last updated" date at the top of the page always reflects the current version of the policy.

If you have any questions, concerns, or requests regarding this privacy policy, please contact us in the following ways: